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May 16, 2023

Rudeness is on the rise. While it seems easier to let our emotions get the best of us, doing this takes us out of alignment from a life of peace and joy.

Sam Horn, author and CEO of the Intrigue Agency, graces the show and shares valuable tips on what to say (and not say) when you just don’t feel like talking, and how to prevent tricky situations from getting worse.

We can’t control outside circumstances, but we can control how we respond and what we say.

Tune in to this episode: Talking on Eggshells—What to Say When You Don't Know What To Say 

Key points covered in this episode:

✔️ Never use “but” in a disagreement. 

This signals an explanation that comes across as an excuse. It also signifies that you aren’t holding yourself accountable for what happened.

✔️ Apologizing doesn’t mean you’re responsible. 

It’s a way to acknowledge the other person’s inconvenience. Giving them compassion avoids further conflict.

✔️ Say “Yes” more often. 

Instead of telling children, “No, you can’t do this.” Give them a condition that they need to accomplish before they can get what they asked for.

✔️ Be more specific. 

Avoid sweeping generalizations. Find out the root of the issue and address it before jumping to conclusions.

✔️ No one can make us angry without our consent. 

We all have control over our own emotions. You have that power.

✔️ Set boundaries without getting angry. 

You can use non-verbal cues to get people to back off when you feel like a boundary has been crossed.


Sam Horn, CEO of the Intrigue Agency, is a 3-time TEDx speaker and author of 10 books - including her newest available in June, Talking on Eggshells, plus Tongue Fu!, POP!, Washington Post bestseller, Got Your Attention? - that have been featured in NY Times, Fast Company, Forbes, on NPR, and taught to Intel, Cisco, Oracle, Capital One, Fidelity, and Accenture. 

Richard Branson's New Now Leaders, TED Fellows, NASA, and EO have all hired Sam to coach their executives on media training and public speaking. 

Sam was Executive Director of the Maui Writers Conference (which Writers Digest called "the best writers conference in the world") for 17 years, and has helped hundreds of clients crystallize quality books and keynotes that have scaled their impact and income - for good.








★★★ About Marie-Elizabeth Mali ★★★

Marie-Elizabeth is the founder of Relationship Alchemy, where she helps growth-oriented women develop clarity and alignment with themselves and their vision, so they can attract or deepen their relationship with their ideal partner and create a fulfilling life without compromising who they are. 


For passionate women having a “Now what?” moment who are ready to turn on their unapologetic power.

As a Relationship Alchemist, two-time TEDx Speaker, and host of the Relationship Alchemy podcast, Marie-Elizabeth Mali helps women communicate more effectively and transform patterns of thinking and behavior that get in the way of love, connection, and success in relationships and business. Drawing on her Master’s degree in Traditional Chinese Medicine and over 20 years of working with clients, she teaches women how to show up as authentic leaders in their relationships and work instead of twisting themselves to fit in. Marie-Elizabeth’s work has been featured in Thrive Global, SWAAY, and Forbes. She is also a published author with an MFA in Poetry from Sarah Lawrence College, and an underwater photographer who has a thing for sharks. Learn more at